1Who we are

This website is run by St. Francis University College of Health and Allied Sciences (SFUCHAS), P.O. Box 175, Ifakara, Tanzania. For the personal information described in this policy, the college is the "data controller": it decides why and how the information is used.

You can reach the college about this policy at principal@sfuchas.ac.tz or on +255 23 2931 568.

2What this policy covers

This policy covers the public website at sfuchas.ac.tz.

Some services are separate systems with their own sign-in and their own rules, for example the online application system, the student information system (SIMS), the e-learning portal, the library catalogue and the staff portal. Please read the notice shown on each of those systems as well. This policy does not replace it.

3The information we collect

We try to collect as little as possible.

• Contact form: your name, email address, an optional subject and your message. We also record the IP address the message was sent from, to help us deal with abuse and spam.
• Testimonials: if you send one, your quote, and optionally your name, role and photograph. A testimonial is checked by the college and is published only after it is approved.
• Visit statistics: a count of visits to pages. This count does not use cookies and does not identify you.
• "Online now" figure: to show roughly how many people are on the site, we keep a scrambled (hashed) form of your IP address and browser details for a few minutes. It cannot be turned back into your address.
• Technical logs: like most websites, our servers record the pages requested, the time, your IP address and browser type. We use them to keep the site secure and working.
• Cookie choice: your answer to the cookie banner is stored in your own browser (see the Cookie Policy).

We do not ask for sensitive personal information through this website, and we ask you not to include any in a message.

4How we use it

• To read and reply to your message.
• To publish a testimonial you have sent, once approved.
• To keep the website secure, prevent abuse and fix faults.
• To understand, in aggregate, which pages are used so that we can improve the site.
• To meet legal and regulatory requirements.

We do not sell personal information, and we do not use it for advertising or automated decisions about you.

5Why we are allowed to use it

We rely on:

• your consent, for example when you submit a form or choose to accept optional cookies. You can withdraw consent at any time;
• our legitimate interest in running and securing the website;
• legal obligations that apply to the college.

6Staff profiles and photographs

Staff profiles in the directory are shown only for staff who have agreed to a public profile, and only the details they have agreed to show. A staff member can ask for a profile or photograph to be changed or removed at any time.

Photographs on the site of students and events are used to show college life. If you appear in a photograph and want it removed, write to us and we will act on it promptly.

7Cookies and similar technologies

The site uses a small number of cookies that it needs to work, and asks before using any that are optional. The details, and how to change your choice, are in the Cookie Policy.

8Who we share it with

Only the people who need it at the college can see messages sent through the contact form.

We use service providers to run the site, for example web hosting and email delivery. They may handle information only on our instructions and only for that purpose.

The Contact page can show a Google Map. When it is shown, Google receives technical information from your browser, such as your IP address, under Google's own privacy policy.

We may disclose information where the law requires it, or to protect the safety of people or the security of our systems.

9Links to other websites

The site links to other organisations, for example regulators, partners and online journals. They are responsible for their own privacy practices. Please read their policies before giving them any personal information.

10How long we keep it

We keep information only as long as it is needed for the purpose it was collected for, or as the law requires, and then delete or anonymise it. Contact messages are kept while they are being dealt with and for a reasonable time afterwards. Technical logs are kept for a short period for security and fault-finding.

11How we protect it

The site is served over HTTPS. Access to the content management system is limited to authorised staff and is protected by sign-in controls and a record of changes. Information is held on servers with restricted access, and backups are protected. No system is completely secure, but we work to reduce the risk and will tell the people affected and the authorities where the law requires us to.

12Your rights

Under the Personal Data Protection Act, 2022 you have the right, in the ways the Act provides, to:

• ask whether we hold information about you and to receive a copy;
• ask us to correct information that is wrong or incomplete;
• ask us to delete information, or to stop using it, where there is no good reason to keep it;
• object to certain uses of your information;
• withdraw your consent at any time.

To use any of these rights, write to principal@sfuchas.ac.tz. We may need to confirm who you are first. If you are not satisfied with our answer, you may complain to the Personal Data Protection Commission of Tanzania.

13Children

This website is meant for prospective students, students, staff, partners and the public. It is not aimed at young children. If you are under 18, please ask a parent or guardian to help you before you send us personal information.

14Where information is processed

Where a service provider handles information outside Tanzania, we take steps to make sure it is protected as the law requires.

15Changes to this policy

We will update this policy when the website or the law changes. The date at the top shows when it was last updated. Important changes will be announced on the website.

16Contact

St. Francis University College of Health and Allied Sciences
P.O. Box 175, Ifakara, Tanzania
Telephone: +255 23 2931 568
Email: principal@sfuchas.ac.tz